Terms of service

ONLYSHY — TERMS & CONDITIONS

Welcome to OnlyShy Cosmetics. By accessing or using our website — www.iamonlyshy.com — you agree to the following Terms & Conditions. Please read them carefully before purchasing or using any of our services.

1. Acceptance of Terms

By accessing our website, placing an order, or interacting with our services, you agree to abide by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return Policy.

2. Eligibility

To use or purchase from OnlyShy:

  • You must be 18 years or older, or

  • Use the platform under the supervision of a parent/guardian.

OnlyShy reserves the right to refuse service or orders at its discretion.

3. Product Information

We make every effort to display product details accurately. However:

  • Colours can vary due to screen settings

  • Formulations may be updated for improvements

  • Packaging may change depending on availability

All product descriptions, pricing, and availability are subject to change without notice.

4. Pricing & Payments

  • Prices displayed on the website are inclusive of applicable taxes unless stated otherwise.

  • OnlyShy reserves the right to revise prices at any time.

  • We accept all major prepaid payment methods and Cash on Delivery (COD) (with an additional fee).

  • Payments must be successfully completed for the order to be confirmed.

5. Order Acceptance & Cancellation

An order is considered accepted once:

  • You receive an order confirmation email, and

  • Payment (if prepaid) is successfully received.

We reserve the right to cancel or refuse an order if:

  • The pin code is unserviceable

  • Payment is not received

  • Incorrect address or information is provided

  • Products are out of stock

  • Fraud or suspicious activity is detected

Refunds for such cancellations (if prepaid) are processed within 48 hours.

6. Shipping & Delivery

By placing an order, you agree to our Delivery & Shipping Policy, including:

  • Shipping timelines

  • Delivery attempts

  • Undeliverable locations

  • Charges applicable for COD

Delivery times are estimates and depend on third-party logistics partners.

7. Returns, Replacements & Refunds

OnlyShy follows a transparent and customer-friendly process.
All return or replacement requests must follow our official Return Policy.

  • Products must be reported within the allowed timeframe.

  • Used, opened, or tampered products are not eligible for return (unless damaged on arrival).

  • Refunds are processed to the original payment method.

8. Use of Website

You agree not to misuse our website by:

  • Uploading harmful or malicious content

  • Engaging in fraud or false transactions

  • Copying, scraping, or duplicating website content without permission

  • Violating any applicable laws

Any breach may lead to termination of your access.

9. Intellectual Property

All content on the website — including images, text, graphics, logos, product designs, and formulations — is the exclusive property of OnlyShy.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. Third-Party Services

We may use third-party platforms for:

  • Payments

  • Logistics

  • Analytics

OnlyShy is not responsible for issues arising from third-party services but will assist you wherever possible.

11. Health & Safety Disclaimer

Our skincare products are formulated with safe, tested ingredients, but:

  • Results may vary from person to person

  • Always check ingredient lists for allergies

  • Perform a patch test before use

OnlyShy is not liable for issues arising from individual skin sensitivities.

12. Limitation of Liability

OnlyShy shall not be held liable for:

  • Delays in delivery

  • Third-party courier failures

  • Misuse of products

  • Incorrect information provided during ordering

  • Minor variations in product appearance

Our maximum liability (if applicable) is limited to the order amount.

13. Modifications to Terms

OnlyShy reserves the right to modify these Terms & Conditions at any time.
Changes become effective immediately upon posting on the website.

14. Contact Us

For queries related to Terms & Conditions:
Email: hi@onlyshycosmetics.com
Phone: +91 99879 34601